When you obtain your own hosting server, you'll have more liberty on what you can install and run compared to a shared Internet hosting account. With a shared service, you have access simply to your own account, so you aren't able to install server-side software. While this is not a predicament for the majority of script-driven programs, there are a few that have particular requirements and need specific software to be present on the server either for some additional features or for them to work at all. In case you have practical knowledge, you'll not have any issues to run the server, but if you don't, you may simply not have the skills to manage everything and use the script applications which you want. If that is the case, you are able to use our Installation & Troubleshooting upgrade, and so our system administrators can arrange everything for you and help you with any problems that you may face.

Installation and Troubleshooting in VPS Hosting

The upgrade can be acquired with all virtual private server plans which we offer and you are able to add it either during the signup or at any time later using your billing Control Panel. It comes with 60 minutes of custom work on your server, so our administrators can easily help you with software installation or setup. They'll furthermore troubleshoot any piece of software that you have already installed if it does not work properly, so you won't need to waste time to discover what is wrong since they can help you in a very quick and skilled way. As this is a one-time upgrade, you can get it just if you need it and if a particular task takes a shorter period, the rest of the minutes shall be available for the future and won't be reset in the end of the month. This upgrade is beneficial if you can't do something by yourself or when you have our Managed Services upgrade, but the 30 minutes of custom work it provides aren't enough for a certain task.

Installation and Troubleshooting in Dedicated Web Hosting

You can add the upgrade to any one of the dedicated web hosting that we offer at any time that you need it. In case you need any custom work from our admins as soon as your web server is prepared, you'll be able to acquire the upgrade during the server signup process, or when you need something to be done afterwards, you can add the upgrade from your billing Control Panel. The Installation & Troubleshooting service offers 1 hour of work from our admins on your server, so in case you come across any issues to install a third-party piece of software or some application gives errors and does not work the way it ought to, our professionals can help you in a very timely manner. If a task takes less than one hour, the remaining time will be available for future tasks and you will be able to see it within the billing area. This upgrade is suitable in case you do not have lots of experience with managing a server or if you use our Managed Services upgrade, but you run out of the 30 minutes custom work it comes with.