Live Chat Support in Website Hosting
As part of the support services that we provide for our Linux website hosting, we now have live chat support which is online all the time, even on holidays. You'll be able to contact us regardless if you already have an account or not, as we will support you with almost anything, ranging from providing you with common info on our services if you are not a customer yet and you are interested in purchasing one of our plans, to assisting you with creating an email account in an e-mail client. A part of the issues are more complex and time-consuming, therefore you will have to employ the ticketing system which is incorporated into our Hepsia hosting Control Panel, but we can save you time and help you in real time on our live chat for a number of things.
Live Chat Support in Semi-dedicated Hosting
We provide live chat support as a part of our services, so any time you have any questions regarding our semi-dedicated services, you can talk with our customer care team at any time regardless if you've already purchased your account or not. In general, the chat service is intended for billing, pre-sales and general questions and troubles, still we are able to help you with a lot of tech questions as well. We will help you select the ideal package for your sites in case you do not have an account yet, we can respond to all the billing questions or issues you could have or we can assist you with setting up your new e-mail address on your PC or smartphone - all of this will be done in a timely manner because our live chat service is accessible all day, every single day. No matter when you want help, you can talk to a representative and save a lot of time.