Phone Support in Website Hosting
Because we have live telephone support 14 hours per day, you have the option to get in touch with us and consult with one of our customer support representatives to get more information about any of the Linux website hosting that we provide and make sure that our servers match the system requirements for your websites before purchasing anything. For your benefit, we have phone numbers on three different continents so that you'll be able to call the one nearer to you - in the U.S.A., the UK or Australia. If you're already an existing customer, you will be able to call us about general and billing issues, and about some tech matters. In case the issue is strictly technical or it can take longer time to investigate, you will have to use our ticketing system, which will allow both you and our tech support team to keep track of the details given by either side.
Phone Support in Semi-dedicated Hosting
Any time you need additional information for the semi-dedicated services that we provide, you have the option to call any of the three support lines that we have around the world - in the United States, the United Kingdom and Australia. By doing this, you're able to check in advance whether our solutions will be appropriate for your sites. If you're already our customer and you own a semi-dedicated account, you will be able to get in touch with us on the phone for fourteen hours daily about any kind of billing or common queries. For entirely technical issues you are able to employ our ticketing system so as to get in touch with our tech support because sometroubles simply need additional time to be dealt with, still we can assist you over the phone with countless minor technical problems as well, saving you time and efforts.