A 99.9% Server Uptime
The benefit of building your very own website hosting system is that you don’t have to worry about compatibility issues – you set up a given set of software apps in such a way as to be compatible with a given set of hardware components. The result is something far more steady and reliable, because there are much less possible risks of failure. We’ve built our cloud hosting platform using time–tested hardware parts together with a heavily modified version of SELinux in an attempt to set up an incredibly safe home for your personal web sites.
That is the reason why, with each of our Linux website hosting plans we offer you a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
To be able to deliver a high–end hosting service, you can hardly depend on the default network configuration in a datacenter. We have set up our own custom internal network to ensure a mega–fast connection speed with the rest of the world.
And because of this, regardless of which datacenter facilities you select: our US datacenter, our UK datacenter, in our datacenter FI, in our East Europe datacenter or our AU datacenter, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is available with all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, if it is your hard–earned money on the line, you cannot feel really safe. That is the reason why, with all our cloud hosting plans our company offers a 30–day money–back guarantee. If you do not feel pleased with our web hosting service or in case you would like to get a bit more powerful hosting solution, like a Linux VPS hosting or a dedicated web hosting – we’ll give you your money back in full, without any concealed costs or refund taxes.
24/7 Technical Support
If you’ve ever had to wait around for hours for an answer, you probably know how exasperating this can be, especially if your website is on the line. That’s the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our tech support engineers will be here and they’ll answer you in less than an hour. And the best thing is that their average ticket response time is well under twenty minutes!