Help and support Channels

  • Video Tutorials

  • Video Tutorials

  • Learn almost instantly the simple methods to update a file or move a database from our range of step–by–step video tutorials.

  • F.A.Q.

  • A F.A.Q. Section

  • We supply you with a user–friendly Frequently Answered Questions section where you can discover solutions to the most commonly asked questions.

  • Learn More
  • Ticketing System

  • A Ticketing System

  • We are on shift night and day to reply to your technical queries. Expect a solution in max 60 mins after you have completed your ticket.

  • Learn More

Forms of Support

  • Shared Hosting Support

  • Website Hosting Help & Support

  • If you need help managing your Linux website hosting account, or need more resources for your sites, just simply let us know and we’ll give you the perfect response.

  • Learn More
  • VPS Hosting Support

  • VPS Hosting Help & Support

  • Seeking help managing the SolusVM administration interface? Your VPS is having problems? Just inform us, we are prepared to assist you.

  • Learn More
  • Dedicated Hosting Support

  • Dedicated Web Hosting Guidance

  • You need to enhance the set–up of your dedicated hosting server? We are at your service around the clock to provide support to you.

  • Learn More
  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are very intuitive and convenient to use. But if, at any time, you require assistance, you'll be able to rely on our 24/7 tech support service.
  • Learn More