Assistance Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Reply Guarantee

  • Our client help Dept is online day and night to attend to all of your current help requests. Every single ticket you submit to us is going to be replied to within up to one hour. If your problem calls for help from an admin, we will forward the ticket to the person on duty and will inform you that the issue is under control.

  • Top quality support service

  • Qualified Technical Help Service

  • We give you round the clock tech support through a lightning fast ticketing program incorporated into your Control Panel. You’re able to e mail us whenever you want about any of the applications that come installed in advance on your virtual server, which include the selected Operating System, the server admin panel and our custom produced Web Hosting Control Panel.

  • Intuitive help center

  • A Descriptive Help Section

  • Each section of the Web Hosting Control Panel that is offered for free with your VPS includes an incorporated knowledge base. You’ll find an array of thorough how–to articles and an array of step by step video lessons that demonstrate all the general web site managing duties. You can obtain them by hitting the Help or Video keys in the upper right corner of each Control Panel section.