Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer help team is qualified to swiftly care for all Linux website hosting users’ concerns and assistance questions. Via our ticketing system, it will be possible to supply your question and a support staff representative is going to go back to you within max one hour. Actually, practice has shown that the common reaction time period is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • You are able to contact us 24x7x365 with any issue you might have relating to our offerings. Now we have experts present everyday to offer help anytime needed. You may use the ticket system or drop an email whenever you want, or pick–up the phone or make use of the live chat within business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Site Hostmaster has included a broad know–how base into the Control Panel so you can obtain convenient step by step details any time. Each section of the Control Panel possesses its own contextual support area presenting a selection of how–to content articles. We have also organized video clips to offer you a greater visual representation of just how to accomplish any presented job.